IT Datacenter Smart Hands Engineer Hemmersbach Nordamerika - 2.8 New Brunswick, NJ Job Details Full-time $65,000 - $70,000 a year 19 hours ago Benefits Disability insurance Health insurance Dental insurance Vision insurance Life insurance Qualifications Data center services On-site technical support Data center experience IT operations Labeling CCNA Hardware maintenance Equipment troubleshooting Mid-level Router implementation Firewall Uninterruptible power supplies (UPS) Stacking Computer hardware Customer support ticket management WAN Networking equipment (troubleshooting support) ServiceNow Hardware management IP networking Network infrastructure management Equipment inventory management 2 years Server hardware support Ticketing system technical support Telecommunications network cable installation Full Job Description IT Datacenter Smart Hands Engineer Enthuse customers and provide best experience through best in class hardware, software and technical support services Your benefits Health/ Medical insurance Life insurance Disability Insurance Dental insurance Flexible spending account FSA Internal career development program Vision Insurance Your skills 2-5 years of datacenter, network, or smart hands experience Strong knowledge of network and hardware infrastructure Experience with routers, switches, and physical network installations CCNA or equivalent networking certification required Ability to work independently in mission-critical environments This role is a Salary Non-Exempt position with a targeted salary range of $65,000 - $70,000 USD Your tasks Hemmersbach is seeking an experienced Network / Datacenter Smart Hands Engineer to provide onsite support within datacenter, laboratory, and network environments. The role focuses on physical infrastructure support, network operations assistance, and hands-on troubleshooting.

Key Responsibilities:

Perform cable tracing, hardware replacement, rack-and-stack activities, and power cycling. Support servers, storage devices, network equipment, and datacenter infrastructure. Assist with LAN/WAN, Wi-Fi, VoIP, switches, routers, and firewalls. Maintain cable management, labelling, inventory, and UPS validation activities. Support datacenter operations, migrations, and infrastructure projects. Document work and update ServiceNow tickets in accordance with SLA requirements. Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.