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Quantum Lifecycle Partners LP

Computer Technician

Career Insights for Help Desk Technician / Analyst

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Based on New Mexico data

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$54,391 / year median in New Mexico

-17% projected decline

Explore Career

Job Description

Computer Technician Quantum Lifecycle Partners
LP - 2.8
Albuquerque, NM Job Details Full-time From $19 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Android High school diploma or GED Attention to detail Computer hardware Desktop administration Full Job Description Job Summary Quantum Lifecycle Partners LP is an integrated computer asset disposal and recycling processor. We are committed to the safe and secure reuse of electronics, the responsible recycling of electronics to divert waste from landfills, and the recovery of natural resources from obsolete electronics.
Position :
ITAD Technician Job Summary Identifies and sorts different electronic materials in assigned boxes while adhering to classification of commodities into different grades to maximize production output Palletizing electronic equipment. (PCs, laptops, printers, removable disks, monitors etc.) Test, analyze, diagnose, and repair all existing and incoming laptops, printers, and other electronic devices parts/components to ensure products are fully functional Perform data sanitization and factory resets. Change RAM (install physical component) Change out hardware for the devices (physical component). Install new memory upgrades. Inspect parts ensuring quality compliance. Lifting and moving up to 20 lbs. Diagnose and troubleshoot product faults, and adjust, replace, or repair. Install, remove operating systems on devices. Evaluate the operation of electronic components using the software provided.
Your Qualifications & Abilities:
Minimum High School graduate: preference is a computer programming diploma or degree Experience with laptops, desktops, and iPads/tablets Attention to detail and ability to work under pressure Ability to work independently and manage time effectively Experience in repairing wireless products from cosmetic changes, screens, batteries, internal components, software, flashing and unlocking. Experience performing troubleshooting, diagnostics, repair and testing on various mobile products, including Android, iPhones, and iPads. Strong technical background in electronics. Flexible, fast learner with the ability to multitask Quantum is an equal opportunity employer. We promote excellence through diversity and encourage all qualified persons to apply. We thank you for your interest; however, only those selected for an interview will be contacted. Quantum is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will collaborate with you to meet your needs. Accommodation may be provided in all parts of the hiring process. Salary or wage rate ranges are the range in which Quantum reasonably expects to set a candidate's pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members.

Automated technologies, such as artificial intelligence, may be incorporated into our recruitment process. This includes, but is not limited to, AI-driven screening and assessment methods.

Quantum offers a unique insight into the E-waste industry, with its fast-paced and ever-changing environment! To learn more about us, visit: www.quantumlifecycle.com
Pay:
From $19.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance