Software Administrator/IT Support Stout Management Company - 5.0 Las Vegas, NV Job Details Full-time $28.75 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Customer communication Property management tools Yardi Research Driver's License Attention to detail Problem-solving Organizational skills Data backup IT Full Job Description Be the Go To Expert for Property Management Software & Technology We're looking for a Software Administrator & IT Support professional who can bridge the gap between technology and day-to-day property management operations. This role is ideal for someone who enjoys solving problems, supporting users, improving systems, and taking ownership of technology projects from start to finish.

What You'll Do:

Serve as the primary administrator and support resource for Yardi and other property management software Configure, maintain, and support software platforms, modules, workflows, user accounts, roles, permissions, and security settings Troubleshoot software issues, manage support tickets, and ensure requests are resolved promptly Provide remote and onsite technology support to corporate and property teams Research software capabilities and identify opportunities to improve how systems and features are being used Create reports, export system data, and support reporting initiatives across departments Support Entrata projects, including implementations, integrations, reporting, system transitions, and feature rollouts Coordinate software implementations, conversions, audits, and property or client transitions Support onboarding and takeovers by coordinating system access, records, documents, and technology requirements Develop and maintain user guides, SOPs, checklists, training materials, and other technical documentation Train new and existing employees on software systems, features, workflows, and system changes Monitor software updates and communicate relevant changes and new functionality to users Coordinate with software providers, third party vendors, and technology partners Manage software and hardware assets, including assignments, replacements, purchasing, and lifecycle tracking Support data backup, security, disaster recovery, and business continuity procedures Work closely with Accounting, Operations, Property Management, IT, vendors, and leadership to identify needs and implement effective technology solutions Track service ticket activity and prepare status and performance reports for leadership Identify opportunities for process improvement and help teams use technology more efficiently Take on special projects and other technology-related responsibilities as needed

What You'll Bring:

Experience administering or supporting Yardi or another property management software platform Experience with Entrata is strongly preferred Strong technical troubleshooting and problem solving skills Ability to manage software support requests and see issues through to resolution Experience managing user accounts, permissions, system access, and software configurations Strong understanding of data security, confidentiality, and backup practices Ability to create reports and work with system data Strong organizational skills and attention to detail Excellent communication skills with the ability to explain technical information to non-technical users Experience developing training materials, SOPs, or user documentation Ability to manage multiple projects and priorities in a fast-paced environment Strong customer-service mindset and willingness to work with users at all levels Ability to work independently while also collaborating effectively with Accounting, Operations, Property Management, and vendors Commitment to continuous learning and staying current with software and technology

Compensation & Benefits:

$28.75 hourly Full benefits package: Medical, Dental, Vision, Life Insurance, EAP, 401k w/match Paid Time Off (PTO) Why Work With Us? Join Stout Management Company , Nevada's largest locally owned property management company. Since 1978, we've grown to manage more than 10,000 units across the state while maintaining the collaborative, team focused environment of a locally owned company. Stout Management is a drug free workplace and equal opportunity employer. Successful candidates must consent to a drug test and pass a background check upon accepting this position and prior to their start date. While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee is frequently required to stand; sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to use hands to handle or feel. The employee must occasionally lift and/or move up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This posting is not intended to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function.

Pay:

$28.75 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insurance

Experience:

Property Management software: 2 years (Required)

License/Certification:

Driver's License (Required) Ability to

Commute:

Las Vegas, NV 89145 (Required)

Work Location:

In person