IT Support Specialist

IT Support Specialist - Long Island As an IT Support Specialist, you will be supporting our customer base onsite and remotely across Long Island. (Travel Required)

Responsibilities:

Configure, test and install desktop hardware Requires a moderate understanding of Active Directory Requires knowledge of network security best-practices Work with end users when issues arise Perform system updates across networks Work with end users over the phone to resolve issues

Qualifications:

2+ Years previous experience in IT Services Familiarity with Sonicwall a Plus Excellent expertise in troubleshooting hardware and operating system related issues for desktops and laptops Working knowledge of Proxy, DHCP, WINS, DNS, SMS and MS Active Directory Familiarity with Datto/Barracuda Backups a Plus Ability to build rapport with clients Deadline and detail-oriented Excellent organizational and communication skills and be customer service-oriented Bachelor's Degree in a related field a Plus •Our company offers fully paid benefits, paid vacation time, 12 paid holidays and very competitive salary•

Job Type:

Full-time Pay:

$45,000.00 per year

Benefits:

401(k) matching Health insurance Paid time off Ability to

Commute:

Hauppauge, NY 11788 (Required)

Work Location:

In person