Job Summary The IT Technician will be responsible for maintaining, securing, and supporting Hozio's IT infrastructure, including networks, servers, security tools, and web-based platforms. This role requires a proactive individual who can work independently, prioritize competing tasks, and communicate clearly with management. Responsibilities Administer and maintain customer Wordpress sites. Administer and maintain Active Directory, including user accounts, group policies, and permissions Configure, monitor, and troubleshoot enterprise firewalls, switches, and routers Deploy and manage endpoint security and monitoring tools (e.g., Trend Micro, Wazuh) Monitor network and system security, respond to alerts, and inform relevant parties of any incidents Manage and maintain WordPress websites, including plugins, updates, and troubleshooting Administer and support MySQL, PostgreSQL, and other database platforms Support and maintain Linux servers across both Debian-based and Red Hat-based distributions Provide tier 2/3 technical support to end users and escalate/resolve tickets in a timely manner Perform routine system maintenance, patching, and backups Document processes, configurations, and network diagrams Assist with IT projects such as system migrations, upgrades, and new deployments Ensure compliance with security best practices and company IT policies Qualifications Excellent written and verbal communication skills Ability to work independently with minimal supervision Experience with Active Directory administration Experience configuring and managing enterprise firewalls Experience with enterprise-grade switches and routers Experience with security tools such as Trend Micro and Wazuh Required certifications (minimum): CompTIA A+, Network+, and Security+ Minimum of 1 year of experience working in an IT department; MSP experience strongly preferred Experience managing and maintaining WordPress websites Experience with MySQL, PostgreSQL, and/or other database software Experience working with Linux systems (both Debian-based and Red Hat-based distributions) Preferred / Nice-to-Have Experience with scripting/automation (PowerShell, Bash, or Python) Familiarity with ticketing systems (e.g., ConnectWise, Autotask, Freshservice) Experience with virtualization platforms (Proxmox) Experience with cloud platforms (Microsoft 365, Azure, AWS, or Google Workspace) Knowledge of backup and disaster recovery solutions Understanding of VoIP systems and troubleshooting Additional certifications such as CCNA, MCSA, Linux+, or similar Experience with remote monitoring and management (RMM) tools Basic understanding of compliance frameworks (HIPAA, PCI-DSS, SOC 2, etc.) What We Offer Paid time off and holidays 401k Optional 4-day work week in the summer Company outings and gatherings Holiday and seasonal parties Group Healthcare Opportunities for professional development Collaborative and supportive team environment How to Apply Interested candidates should submit a resume and a brief cover letter outlining their relevant experience and certifications.

Job Type:

Full-time Pay:

$40,000.00 - $60,000.00 per year

Benefits:

401(k) 401(k) matching Flexible schedule Health insurance Paid time off Professional development assistance

Compensation Package:

Holiday pay Hourly pay Overtime pay

Language:

English (Required)

Work Location:

In person