IT Support Technician

IT Support Technician Feastech Data Corp North Syracuse, NY Job Details Part-time $20 - $30 an hour 6 days ago Benefits Paid time off Qualifications CSS Customer service Windows JavaScript frameworks Java C++ Computer hardware Hardware support WAN IP networking Productivity software TypeScript Entry level Debugging HTML Active Directory management Full Job Description Job description We are seeking a part-time (part-time 16-hrs per week) IT Support Technician to join our team. The ideal candidate will possess a strong interest in and previous experience in providing technical support to end users, exceptional customer service skills, and a good understanding of troubleshooting and maintaining hardware, software, and applications.

Responsibilities:

Assist in providing technical support by troubleshooting computer hardware and software issues. Travel to customer location to provide onsite support Support Microsoft Windows 10, 11 and Microsoft 365 environments. Gain experience working within a

TCP/IP LAN/WAN

environment. Utilize the Microsoft Office Product Suite effectively. Assist in diagnosing issues and providing clear, actionable advice to users. Support, troubleshoot and debug software applicatons Maintain a high standard of customer service and interpersonal skills. Ensure daytime availability for responding to support requests.

Requirements:

Basic knowledge or experience in providing technical support. Must have an automobile Good knowledge of html, css, Java and/or C++ and React typescript Familiarity with Microsoft Windows 10 and 11. Basic Windows Server and Microsoft Active Directory knowledge Proficiency in the Microsoft Office Productivity Suite. Excellent customer service and interpersonal skills. Basic understanding of hardware, software, and application troubleshooting. Daytime availability. If you are passionate about IT support and eager to gain hands-on experience in solving hardware, software, and application issues while providing excellent customer service, we would love to hear from you!

Pay:

$20.00 - $30.00 per hour

Benefits:

Paid time off

Work Location:

In person