Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
DD
DNI Delaware Nation Industries
Desktop Support Specialist - 304209B
Career Insights for Technical Support Engineer / Analyst
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on New York data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$60,029 / year median in New York
-5% projected decline
Job Description
Job Requirements Rome, NY Top Secret/SCI Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description Description Delaware Nation Investments/Emerging Technologies This is a non-personal services order to provide seamless support to Air Force Research Laboratory (AFRL) Information Directorate for Information Technology (IT), communication and computer management services including service desk support, desktop support, network support, enterprise services, web services, cybersecurity and information assurance support, communications support, field services, and specialized information systems support. The Help Desk Specialist will work within the base User Services/Comm Focal Point team for all customer incidents and in support of the full client system lifecycle from deployment to remnant security. Requirements Client System Deployment WDS/PXE imaging Joining client systems to a Windows domain Client System Delivery Backup/Restore of user profiles Configuration of user facing applications Client System Troubleshooting Printer/File Share connections General user facing application troubleshooting
Additional:
Active Secret clearance or ability to obtain one CompTIA Security+, Network+, or A+Benefits Benefits Include:
Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areasOther Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.group id:
91088518 Apply nowBenefits
- 401(k) Plans
- Professional Development
- Transportation
- Dental Insurance