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Mindlance

IT Support

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Job Description

IT Support#26-27001

$36.72-$41.72 per hour

Syracuse, NY

Hybrid Job Description Provide a short description of the

Position:

Provide support for child welfare applications and initiatives. Provide a list of the day-to-day tasks to be performed by the

Selected Candidate:
Day to Day tasks to be performed by candidate include:
  • Provide
CONNECTIONS

user support via in-person, email and telephone

  • provide direct, on-site instruction to individual users and small groups
  • provide instruction on newly released functionality
  • deliver presentations to line staff
  • monitor compliance with data entry requirements
  • review training materials
  • provide technical assistance with data warehouse