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Austintown Local Schools

Building IT Support Technician (Grades 6-12)

Entry-Level JobVerifiedNo experience needed

Career Insights for Technical Support Engineer / Analyst

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$54,358 / year median in Ohio

-2% projected decline

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Job Description

Building IT Support Technician (Grades 6-12) Austintown Local Schools Educational Service Center of Eastern Ohio (ESC of Eastern Ohio) - Canfield, Ohio This job is also posted in
Ohio Education Job Board:
Ohio's resource for jobs in education Job Details
Job ID:
5844580
Application Deadline:
Posted until filled
Posted:
Yesterday Job Description OAPSE transfer bid requests via internal applications will be accepted until 12:00 pm on 7/24/2026 External applications will be accepted, if position is not filled internally.
Contract Days/Hours:
9-month; 5.75-hours per day
Report Times:
Report times will vary based on the building needs.
Salary:
$15.27 starting hourly rate with annual step increases in accordance with the OAPSE negotiated agreement.
Reports To:
Technology Supervisor or designee
Evaluations:
Performance evaluated annually in accordance with the OAPSE negotiated agreement
Position Summary:
The Building IT Support Technician serves as a customer support representative of the District Technology Department within assigned school buildings. The technician provides direct, responsive, and professional assistance to teachers, administrators, and other District employees who experience technology-related problems or need help using District equipment and approved applications. The technician diagnoses and resolves routine technology concerns involving computers, Chromebooks, printers, monitors, telephones, interactive displays, projectors, document cameras, software, user accounts, network connectivity, and other technology used throughout the building. The technician maintains accurate service and inventory records and refers advanced, recurring, or security-related matters to Technology Department leadership. The technician is assigned primarily to designated school buildings but remains a member of the District Technology Department. The employee works under the direction of the Technology Supervisor or designee and collaborates with building administrators and staff to provide timely, courteous, and effective customer service. Building assignments may be adjusted by the District based on enrollment, staffing, technology projects, service demands, or other operational needs.
Duties & Responsibilities:
The (6-12) Building IT Support Technician will primarily support Austintown Middle School, Austintown Fitch High School, Central Office, Food Services and Maintenance Departments. See attached job description for a detailed list of duties and responsibilities.
Skills Testing Is Required:
The skills test will cover required computer technician skills. A passing score in accordance with the collective bargaining agreement is required. The successful candidate must have the following on file before starting: Successful completion of skills testing Current favorable BCII (State) and FBI (Federal) background checks Rapback Enrollment through the Ohio Department of Education and Workforce Ohio Auditor of State Fraud Reporting and Training Negative drug screen result Employees must follow all board policies, all state, and federal laws, and adhere to the Ohio Code of Ethics set up by the Ohio Department of Education. Subject to all applicable laws, essential job functions of this position include the employee being punctual and capable of completing all of the duties of the position, with or without reasonable accommodation. The successful candidate must complete mandatory annual compliance training as assigned.
Position Type:
Full-time