Client Support Engineer

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:

Client Support Engineer Department:

Student Life | Technical Services Administration As part of the Student Life Client Computing Infrastructure Team, the Client Support Engineer provides a wide range of information technology infrastructure services including but not limited to the analysis, design and deployment of client computing infrastructure, applications, and tools. The Client Support Engineer also provides user education and assists users in the use of general-purpose hardware and software products that used to address university computing needs. This position is responsible for the reliability, performance, recoverability and security of Student Life client computing, hardware, operating systems, and infrastructure applications. This role also leverages industry knowledge and thorough understanding of technical capabilities to implement, configure, coordinate, control, troubleshoot, maintain security, monitor usage, and develop specialized procedures relating to the use of the distributed computing environment within Student Life. This position may serve as an informal resource for less experienced colleagues. Works on complex projects of large scope. Completes routine work independently and receives general guidance on new projects.

Qualifications Required:

Bachelor's degree in computer science or related field or equivalent combination of education and experience; 4 years of relevant experience managing and supporting a client computing infrastructure.

Desired:

4-8 years of relevant experience. Effective oral and written communication skills

Additional Information:

The starting hiring range for this role is $81,800 - $90,881. The offer for this position will fall within this range based on internal equity, the unit's available budget, and the selected candidate's qualifications.

Career Roadmap Information https:

//hr.osu.edu/career-roadmap/

Function:

Information Technology Subfunction:

Endpoint Engineering Career Band:

Individual Contributor -

Specialized Career Level:

Specialist 3 Student Life Mission The Office of Student Life fosters students' development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Location:

Kinnear Rd, 960 (0931)

Position Type:

Regular Scheduled Hours:

40

Shift:

First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. At Ohio State, you'll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that's right for you. Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together. No matter your role, you'll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you're part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America's leading academic health centers. We're a team of dedicated colleagues with access to boundless resources that support you. Review the Frequently Asked Questions for details on using Workday and submitting your application.