## 110 N

MAIN ST, DAYTON, OH 45202

##

DEPT:

I.T. CUSTOMER SUPPORT

## Full-Time /

SHIFT VARIES Note:

Candidates must be willing to commute and work "in-person" to the Dayton, Ohio area ## Essential Duties & Functions ## Receives assignments and works under supervision of his/her immediate manager or senior-level team member ## 1. Demonstrates progressive growth in capabilities, productivity, and delivery as capability and capacity develops. ## 2. Provides technical support to System Designers, System Builders, Customer Support Desk, and Field Support staff. ## 3. User provisioning. ## 4. Certificate tracking. ## 5. Finger printing. ## 6. Workstation and printer file creation for import. ## 7. Directory, distribution list maintenance. ## 8. Meeting equipment room set up. ## 9. Configuring devices such as iPhones, Vocera devices. ## 10. Building/configuring PC/Laptops. ## 11. Building configuring Servers. ## ##

Education:

##

Minimum Level of Education Required:

High School Completion / GEDHigh School completion / GED ## Currently pursuing an interest in Technology related fields. Preference of pursuing certification or degree in Information Technology, Computer Science, Business or a related field. N/A ##

Licensure/Certification/Registration :

None required ##

Preferred:

##

Comp TIA:

IT Fundamentals ##

Comp TIA:

Network+ Fundamentals ##

COMP TIA

A+ ##

Google:

IT Support Certification ## Google Project Management Certificate ## Experience ##

Minimum Level of Experience Required:

No prior job related experience ## Preferred experience: Interest in Digital Health and technology, basic understanding of computer hardware, software, networking concepts and/or business workflowInterest in Digital Health and technology, basic understanding of computer hardware, software, networking concepts and/or business workflow. ## Other experience requirements: Requires knowledge of the Microsoft Office Suite of applications