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DP
Dayton Public Schools
IT Service Desk Technician
Career Insights for Help Desk Technician / Analyst
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What they do
A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.
$50,076 / year median in Ohio
-7% projected decline
Job Description
Openings as of 7/16/2026 force display?
True Openings as of 7/16/2026
True Openings as of 7/16/2026
IT Service Desk Technician JobID:
37054Position Type:
Technology/ Technology Assistant Date Posted:
7/15/2026Location:
Dayton Regional STEM School Date Available:
08/01/2026District:
Dayton Regional STEM School The IT Service Desk Technician is a member of the DRSS IT team, responsible for providing timely and effective technical support to students and staff. This role supports the daily use of school technologies including computers, audiovisual equipment, network connectivity, and a variety of software applications used in a K-12 educational environment. The analyst will document all support interactions thoroughly using the service management systemâ€" clearly detailing the issue, troubleshooting steps, communications, asset details, and resolution. The ideal candidate is a proactive problem-solver who follows established protocols, contributes to process improvements, and is passionate about learning and supporting others. See attachment for additional details. Please email stephanie.clower@daytonstemschool.org if you have any questions. Attachment(s): IT Service Desk Email To A Friend Print Version Postings current as of 7/16/2026 1:03:47 AM CST. Powered by Aspex Solutions- AppliTrack, Applicant Tracking for Educators. Online Job Employment Applications, Web Based Employment Applications for School Districts and Educational Institutions
- www.aspexsolutions.com You can also view Ohio teaching jobs at www.k12jobspot.com. K12JobSpot is a site that has thousands of teaching jobs
- all from AppliTrack school districts.