Job Description Desktop Support Analysts are responsible for providing technical assistance with computer hardware and software to Kokosing team members.

• They are also responsible for processing work orders, email, and phone calls.

• They will support Microsoft Windows 10/11 desktops, laptops, software, printers, scanners, basic network issues, mobile devices (Android/iOS), and other assorted technology. Skills and Requirements -2 to 5 years of experience as a support technicianStrong understanding of:o Microsoft Windows 10/11o Microsoft Office Softwareo Computer hardwareo Computer peripheralso Microsoft System Center Configuration Managero ServiceNowo Printerso Basic Networking Conceptso Basic Identity and Access Management (MS Active Directory)o Mobile Deviceso Excellent communicatoro Problem solvero Accurate record and documentation keepero Team player mentality- We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.