Technical Support Specialist Qualifications/Skills:

Excellent problem-solving and troubleshooting skills. The ability to communicate technical information in an accessible manner to non-technical employees. A process improvement mindset. Software maintenance and testing capability. Vendor relations. Knowledge of networking principles and operating systems. Knowledge of Microsoft 365 Knowledge or Email functionality and setup Ability to effectively prioritize and execute tasks in a high-pressure environment. Customer-service focus. Collaborative mindset. Hands-on problem-solving ability.

Education, Experience, & Licensing Requirements:

Associate's degree or above in computer science, information systems, or related field or equivalent on the job experience Prior experience working on a Helpdesk, NOC, IT, or similar technical function Microsoft or Compliant certifications are a plus Military Experience is a plus

Job Types:

Full-time, Contract, Temp-to-hire Pay:

$40,000.00 - $59,000.00 per year

Benefits:

Dental insurance Flexible schedule Paid time off Professional development assistance

Compensation Package:

1099 contract Hourly pay Weekly pay

Experience:

Computer networking: 2 years (Required)

IT:

2 years (Required) Technical support: 2 years (Required) Ability to

Relocate:

Wheelersburg, OH 45694: Relocate before starting work (Required)

Work Location:

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