IT Specialist

IT Specialist Lend-A-Hand Services - 3.0 Worthington, OH Job Details Part-time | Full-time $17 an hour 22 hours ago Benefits Flexible schedule Referral program Qualifications Jira Network troubleshooting IT management Customer service Software implementation Windows Software installation System maintenance IT infrastructure Computer hardware Computer management Hardware support Software documentation Managing IT infrastructure macOS ServiceNow IT Technical skills instruction Linux Communication skills Developing technical user guides Entry level Full Job Description Company Overview Lend-A-Hand Services is a dedicated provider in the healthcare industry, specializing in homemaker personal care services and adult foster care. Our mission is to serve individuals with developmental disabilities and mental health disorders through culturally sensitive services that honor their choices. Summary We are seeking an IT Technician to join our team at Lend-A-Hand Services in the US. This role is crucial in ensuring our technology infrastructure supports our mission of providing exceptional care. The IT Technician will play a vital role in maintaining our IT systems and providing technical support to our staff. Responsibilities Provide technical support to staff, resolving hardware and software issues promptly. Manage computer systems, ensuring optimal performance and security. Troubleshoot software and network problems, implementing effective solutions. Assist with the installation and configuration of new hardware and software. Maintain documentation of IT processes and user guides for staff reference. Collaborate with team members to enhance IT infrastructure efficiency. Support the implementation of new technologies aligned with company needs. Train staff on IT best practices and software usage. Qualifications Proven experience in technical support or IT roles. Strong knowledge of computer management, desktop support, and troubleshooting techniques. Familiarity with operating systems such as Windows, macOS, and Linux. Excellent communication skills to assist non-technical staff effectively. Customer service orientation to ensure a positive experience for users. Experience with IT infrastructure management tools like ServiceNow or Jira is a plus. Call-To-Action If you are ready to make a difference through technology at Lend-A-Hand Services, we invite you to apply today and join our compassionate team!

Job Types:

Full-time, Part-time Pay:

$17.00 per hour

Benefits:

Flexible schedule Referral program

Work Location:

In person