Level 1 Support Clerk, Truck Technologies.

Position Title:

Level 1

Support Job Term:

Full-Time, salaried position

Position Level:

Truck Technologies, in-office

Location:

Negotiable About SFI Sfi International is a division of TFI International, a recognized North American transportation and logistics leader. Located in Woodstock, Ontario, our office serves as the headquarters for a broad group of van, flatbed, waste, tank, dump, and logistics operations across Canada and the USA. To learn more about our parent company and services, visit: https://tfiintl.com/en/. About SFI Truck Technology The Contrans Truck Technology team was formed at the beginning of August 2021 to improve the utilization of our in-cab technology, such as ELDs and Collision avoidance. Our goal is to reduce the stress on our drivers and help them feel empowered to use today's technology efficiently and effectively. Responsibilities Be available for various Shifts depending on business needs. Level I Driver Support of ELD Systems and HOS Issues Assist with compliance and/or regulatory duties as needed, including reviewing dash cam footage and log audit data Support trouble shoot ELD issues remotely Promptly report infractions to the safety department if/as they arise Other duties as required

Requirements:

2+ years customer service or equivalent experience in the operations/logistics industry Experience using Track and Trace Software such as PeopleNet/ Platform Science, Samsara, and or Isaac is an asset Experience with Microsoft Word, Excel and Outlook Ability to collaborate and communicate effectively Strong customer-service skills Problem-solving skills Organization skills What we Have to Offer Competitive salary A comprehensive benefits plan Employer-matched RRSP contribution plan Employer Assistance Program Paid vacation SFI International, is an equal opportunity employer.

Pay:

From $45,000.00 per year Application Question(s): Have you had 5+ years driving a commercial vehicle? (Class 8)

Work Location:

In person