Desktop support engineer

Job

TechClub Inc.

Bethlehem, PA (In Person)

Full-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 6/16/2026

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Desktop support engineer

Bethlehem , PA (100% onsite Role Only)

Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
Provide technical support for hardware, software, and network-related issues.
Troubleshoot operating systems such as Windows, macOS, and basic Linux environments.
Handle user account management, password resets, and access permissions using Active Directory.
Install and update applications, antivirus software, and security patches.
Diagnose and resolve LAN/Wi-Fi connectivity and VPN issues.
Support email configuration and troubleshooting for Outlook or other mail clients.
Maintain IT asset inventory and documentation of support activities.
Respond to helpdesk tickets and ensure timely issue resolution within SLA timelines.
Provide remote desktop support using tools like TeamViewer, AnyDesk, or Remote Desktop.
Coordinate with network, server, and security teams for complex technical issues.
Ensure data backup, system security compliance, and adherence to IT policies.