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Synerfac Technical Staffing

Technical Support Sales Engineer

Pay: Not specified

Posted: 07/16/2026

Location: Feasterville-Trevose, PA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/6/2026

Career Insights for Technical Support Engineer / Analyst

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Based on Pennsylvania data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$58,031 / year median in Pennsylvania

-7% projected decline

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Job Description

We are seeking a highly motivated individual with proven presentation skills and demonstrated effective sales methods. As a Technical Support Sales Engineer, you will be supporting the National Sales Managers" efforts through technical training, developing technical documentation and assisting with customer needs.

Requirements:

Serve as the primary technical resource for customers and the sales team by providing product expertise, troubleshooting support, and application guidance for emergency lighting systems and controls. Develop and deliver technical presentations, product training, sales support materials, and documentation, including specifications, manuals, submittals, and technical briefs. Collaborate with National Sales Managers, customers, and engineers to identify project requirements, recommend technical solutions, and ensure products meet system specifications. Assist with customer demonstrations, turnkey projects, technical consultations, and formal sales proposals while supporting business development initiatives. Maintain expert knowledge of the company's product portfolio, emergency lighting technologies, and industry trends to recommend effective, application-specific solutions. Build and maintain strong customer relationships through responsive technical support, training, and periodic travel for onsite meetings, consultations, and industry events.

Qualifications:

Must have 3+ years of experience in technical sales, sales engineering, applications engineering, or technical support Must have a bachelor's degree in Engineering, Business, or equivalent Must have strong mechanical and technical aptitude with the ability to troubleshoot products, interpret customer requirements, and recommend effective technical solutions. Must have excellent presentation, communication, and relationship-building skills, with the ability to train customers, support sales teams, and deliver technical presentations. Must have the ability to travel up to 30% for customer meetings, product demonstrations, training, trade shows, and sales support activities. #ZRLH