We have an urgent requirement for an IT Support position in Kutztown, PA , with a potential start date of Asap .
Position Details:
Location:
9755 Commerce Circle, Kutztown, PA 19530
Shift:
6.00 am to 3.00 pm
Start Date:
Asap Key Requirements:
Understanding of laptops and desktops Basic onsite user support and conference room support PC/laptop maintenance following operating procedures Basic distribution center IT support Printer and peripheral device troubleshooting First- and second-tier technical support Coordination with third-tier support teams when required Application, software, and hardware support Ticket creation, incident logging, and ticket routing Coordination with multiple support teams and application vendors Strong communication and stakeholder-management skills Ability to work independently with minimal supervision If you thrive on solving technical challenges and supporting users in achieving their goals through innovative solutions, we want to hear from you.