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Stefanini

Desktop Support Technician

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Job Description

The main function of a Field Service Technician is to facilitate maintenance and repairs of hardware and computer devices. A Field Service Technician at this level will make judgements based on experience and may lead the work of others.
Job Responsibilities:
? Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. ? Documents, maintains, upgrades or replaces hardware and software systems. ? Supports and maintains user account information including rights, security and systems groups. ? Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. ? Determines and recommends which products or services best fit the customers' needs.
Skills:
? Strong communication and customer-service skills. ? Expert knowledge of a variety of the field's concepts, practices, and procedures. ? Problem-solving and analysis skills. ? Leadership skills. ? Creativity and latitude.
Education/Experience:
? Associate?s degree or its equivalent in the field or a related area preferred. ? 8-10 years? experience.
Pay:
$25.00 - $27.00 per hour Application Question(s): Please share the best contact number and the best time to connect over the call.
Work Location:
In person