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Compunetix

IT - PC-Helpdesk and Support

Career Insights for Technical Support Manager / Supervisor

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Based on Pennsylvania data

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What they do

A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.

$72,696 / year median in Pennsylvania

-14% projected decline

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Job Description

Compunetix is currently seeking a PC Helpdesk & Support employee to provide first response for PC Technical support and troubleshooting Windows PC's Responsibilities Provide PC technical support and troubleshooting of Windows PC's Perform network troubleshooting Install PC hardware/software Additional tasks as required Requirements BS in a technical discipline or Associates degree with experience 1-3 years' experience as IT Helpdesk - PC Support preferred Experience with Windows OS, Linux a plus Understanding of networking required We offer competitive wages and an excellent benefits package. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities