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MetaTechnical

IT Support Technician

Pay: $62,400/yr

Posted: 8 weeks ago

Location: Narberth, PA (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 10/8/2026

Career Insights for Technical Support Engineer / Analyst

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Based on Pennsylvania data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$58,031 / year median in Pennsylvania

-7% projected decline

Explore Career

Job Description

IT Support Technician:

$28/hr-$32/hr depending on level (see below) We offer flexibility, and all staff quickly progress to a salaried position. Once salaried, we offer Paid Time Off (PTO), bonus opportunities, and exceptional perks (in-house masseuse, subsidized tech purchases, yoga studio membership, etc.). Profit sharing eligibility after one year. Level-1 Tech (aka Tier 1: basic IT capabilities - can be trained) Level-2 Tech (aka Tier 2: networking knowledge and/or experience) Level-3 Tech (aka Tier 3: advanced networking knowledge and experience) Applicants should be familiar with: Windows 11 and Mac OS PC hardware, VMware, Microsoft 365, etc. security software, device management, NGAV basic networking, TCP/IP, encryption, mesh networking, etc.

Responsibilities may include:

PC setups & enrollments hardware replacements & upgrades troubleshooting hardware & software issues smart-home/business automation setups server maintenance & management network device configurations phone support & consulting We are the best IT services team in the tri-state area! We offer a fun environment, steady growth, and exceptional opportunities for bonuses + advancement. Our goals are to be the best MSP in the country, to give back to our communities, and to help each other succeed as people as well as professionals. For more about us you can visit: MetaTechnical.com/Our-Team.

Job Type:

Full-time Pay:

$28.00 - $32.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid time off Professional development assistance Vision insurance

Education:

High school or equivalent (Required) Ability to

Commute:

Narberth, PA 19072 (Required)

Work Location:

In person