atm help desk technician.mclean, virginia (remote)posted 2 days ago job detailssummary$26.23

•$29.03 per hourcontractbachelor degreecategorycomputer and mathematical occupations reference 1361504 job details job summary: Randstad Digital is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is

•we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and .

location:

Telecommute job type: Contract salary: $26.23

•29.03 per hour work hours: 3pm to 11 pm education: Bachelors responsibilities: Supporting our production fleet by providing technical support to ATM Field Service Technicians and driving high-availability for fleet of ATMs. Providing technical phone support for service technicians, as well as process control and management that will drive first time resolution and sustainable ATM performance in a 24x7x365 high availability production environment Through established ATM processes, the candidate will be required to troubleshoot issues and failures related to hardware, software, services, and network.

qualifications:

Associate's Degree in a Computer Science or Technology discipline; or Technical Certification in Microsoft, Cisco or Unix/Linux Technologies, ITIL Foundations, CompTia; or Equivalent work experience (e.g., at least 1 year in similar role) required. Must possess good interpersonal skills and is able to work well with end users.

skills:

Cisco,Computer Science,high availability,Excellent written and oral communication,good interpersonal skills,troubleshoot,24x7x365,ITIL Foundations,Cisco,CompTia,diagnose,Field Service,basic troubleshooting,ITIL,phone support,process control,Service Level Agreements,providing technical support,time management skills

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.