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COOLSOFT

DNS DHCP Azure Consultant

Career Insights for Help Desk Technician / Analyst

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$51,160 / year median in Mississippi

-14% projected decline

Explore Career

Job Description

DNS DHCP

Azure Consultant (Jobs in Jackson, MS) Requirement id 159057 Job title Consultant Job location in Jackson, MS Skills required

DNS, DHCP, TCP & UDP IP

Protocol Suite And Related Security Architectures, Azure Open Date 04-Sep-2026 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement

•Job interview type

Email Recruiter:

coolsoft

Job Description Consultant:
DNS, DHCP, TCP & UDP IP
Protocol Suite And Related Security Architectures, Azure Start Date:

11/1/2026

End Date:

06/30/2027

Submission Deadline:
9/11/2026 Client info:
MDAH Note:

•100% Onsite, do not submit candidates.

Description:

Provides a full range of on-site and remote end-user support for the MDAH network. Repair desktop PCs, laptops, printers, monitors, and mobile devices. Install, configure, and update operating systems and office applications. Respond to help desk requests via phone, chat, or in person. Log, track, and resolve issues using ticketing systems. Set up new workstations and manage onboarding or offboarding tasks, including user account creation and permission setups. Maintain inventory records for hardware, software licenses, and IT supplies. Escalate complex or network-wide issues to senior system or network administrators.

Required Skills/Experience:

Typically requires a high school diploma, vocational training, or an Associates/Bachelors degree in Information Technology or Computer Science. 1 to 4 years of relevant IT support or service desk experience. Knowledge of Windows 10/11, Microsoft Office 365, Azure/Active Directory, basic networking (DNS, DHCP, TCP/IP), and endpoint security tools. Strong communication, patience, customer service mindset, and problem-solving abilities Preferred/Not Required Preferred skills/experience CompTIA A+, CompTIA Network+, or Microsoft credentials are preferred. Call502-379-4456 Ext 100for more details.

Please provide Requirement id:

159057 while calling. EOE Protected Veterans/Disability

Benefits

  • Dental Insurance