An IT Specialist or Engineer provides information technology support for a business or organization. Coordinates installation, maintenance and upgrades of computer software and hardware. Maintains computer networks, monitors network security and provides database management. Manages communication with system users and vendors.
We are seeking a full-time IT & Security Specialist with 2+ years of hands-on experience managing and supporting Microsoft Azure/Entra, 365, Zoom, and security tools. Reporting to the CTO, the ideal candidate will provide technical support to end-users, monitor and maintain IT systems, ensure the security and reliability of our IT environment, and maintain clear documentation. This is a full-time position based at our Westport, CT office located at 315 Post Road West. Must be onsite Monday through Thursday with remote flexibility on Fridays. Hours are 8:15am to 4:45pm.
What you will be doing:
Provide technical support to our ~50-person team via video, chat, or in-person, and own the IT ticket queue from intake through resolution. Configure new hardware and software and assist in implementing new systems. Manage the full user account lifecycle, including onboarding, offboarding, license assignment, and periodic access reviews. Administer and maintain critical systems including Microsoft Entra, Intune, Exchange, Defender, and Zoom. Perform daily/weekly/monthly system monitoring and health checks, including patch and vulnerability management, ensuring the availability and integrity of IT resources. Monitor proactively for security issues and respond to alerts to safeguard company data and infrastructure. Maintain technical documentation in Confluence, including system configurations, knowledgebase articles, and IT policies. Coordinate asset inventory, including procurement, enrollment, and secure disposal. Assist with the company's security awareness training program, including phishing simulations and completion tracking. Train end-users in IT best practices, security awareness, and effective system usage.
What you need:
Bachelor's degree in IT or equivalent experience plus certifications. 2+ years of experience in IT support or administration with a focus on Azure/Entra, Defender, Intune, Microsoft 365, Zoom, and security tools. Experience working in a Microsoft cloud environment is required. Hands-on experience with cybersecurity tools (endpoint protection, email security, IAM). Basic scripting ability (PowerShell, Microsoft Graph) for automating routine admin tasks. Experience documenting processes and building knowledgebases. Strong problem-solving and communication skills. Ability to work independently and collaboratively as part of a small IT team. Able to travel twice yearly for company-wide meetings (location varies).
What we offer:
Competitive salary Access to vision and dental benefits 401K Paid life insurance Sponsored education/training Amazing work-life balance
Job Type:
Full-time Pay:
$65,000.00 - $70,000.00 per year
Benefits:
401(k) matching Dental insurance Life insurance Paid time off Professional development assistance Vision insurance
Compensation Package:
Bonus opportunities Application Question(s): Do you have hands-on experience with PowerShell scripting?
