Full-time | Monday-Friday | IT/Technology |

Staff Salary:

Based on

Experience Note:

Employment-based visa sponsorship is not available for this position. About the Role The IT Specialist is the primary technology resource for desktop support, endpoint management, and systems deployment. You'll diagnose and resolve hardware, software, and network issues; assist with project migrations and deployments; and train staff on new tools and systems. You'll be the main point of contact for staff, on-site and remote, and are expected to be organized, trustworthy, and able to work independently with sensitive systems and data. What You'll Do

• Desktop Support. Diagnose and resolve hardware, software, OS, network, and peripheral issues. Configure, deploy, and maintain company-owned Windows and iOS devices. Coordinate printer installation/repair. Provide remote and after-hours support as needed.
• Migrations, Deployments & Tool Training. Assist with project migrations and deployments. Manage software deployment, patching, and device compliance. Train staff as SME on internal systems.
• Assist in New Systems & Technology Planning. Research, evaluate, and make technology recommendations that align with the business. Build specs and purchasing quotes for hardware/software.
• Asset Management. Track and maintain accurate technology asset inventory (software & hardware).
• Documentation & Process Improvement. Maintain clear, organized documentation of support issues, resolutions, and procedures related to IT ~ this is critical. What You Bring — Required
• Strong organizational, problem-solving, and communication skills; high level of trustworthiness.
• Windows, iOS, and Microsoft 365 proficiency.
• Hardware install/troubleshooting: desktops, laptops, printers, peripherals.

Networking:

wireless, VPN, DNS, DHCP.

• Group Policy, and endpoint/software deployment tools.
• Associate's or bachelor's degree in Information Technology, Computer Science, or related field
• 5+ years demonstrated experience Nice to Have
• Microsoft Intune / Endpoint Manager
• SQL
• Web design
• JSON
• Industry certifications (CompTIA A+, Network+, Microsoft Certified, ACSP) Work Environment
• This is a non-smoking, tobacco-free facility.
• Occasional lifting to 30 lbs; daily standing/walking/sitting.
• Requires criminal background screening and drug testing.

Mission Hometown Contractors, Inc. is a locally owned and operated company built on a solid foundation of core principals. It was founded with a passionate sales spirit and drive to bring large company professionalism, technology, best practices, and strategic development to a small family-owned business environment. It is our mission to provide the best home improvement experience through our exclusive full-service concept. We achieve this by focusing on our customers and employees, which in turn supports our local communities. We strive to build a positive team of high performers with a family spirit; to care for and to challenge each other to raise the bar for excellence in providing high quality products and services to our communities. Vision Our vision is to be the benchmark that all homeowners use when choosing their next home improvement company. At Hometown Contractors, Inc., we take great pride in our core company values and our exclusive full- service business concept. We strive to provide the best customer service experience from start to finish as we are a customer focused, results driven and value driven company. Hometown is committed to grow by adding more satellite offices stretching out geographically and continue to offer our great products and exclusive full-service concept to homeowners across the Southeast. As we continue to grow, it is our goal to continue to learn using technology as a tool and resources for best practices within our industry. We are committed to be known as the home improvement company of professionals that exude excellence in the services we offer.

Pay:

From $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person