Robert Half is seeking an experienced IT Support to join a small, client-focused IT consulting organization. This position offers the opportunity to work directly with a variety of small business clients, providing both remote and onsite technical support across Microsoft technologies, infrastructure, and end-user environments.

Location:

Remote with local onsite client visits (Portland Metro Area)

Schedule:

Part-Time (5 to 10 hours per week)

Duration:

1 year to start, ongoingResponsibilitiesAdminister and support Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, licensing, and multi-factor authentication (MFA).Provide Tier 1 and Tier 2 technical support for end users, resolving hardware, software, and connectivity issues.

Monitor and troubleshoot daily backup jobs, ensuring successful completion and resolving failures.

Manage Windows updates and patching for servers and workstations.

Troubleshoot Windows desktops, laptops, printers, and network connectivity issues.

Install, terminate, test, and label Cat5e/Cat6 structured cabling.

Install, configure, and support IP security camera systems (CCTV/NVR).Deploy, configure, and maintain Windows devices.

Maintain accurate IT asset inventory and technical documentation.

Support employee onboarding and offboarding activities, including user provisioning and equipment setup.

Document technical procedures and identify opportunities to improve IT operations and security.