Job Requirements:

‪ 2 years minimum experience providing ‪technical support Provide service and excellent customer support during onsite IT support calls. Office suite; Word, Excel, & Outlook In-depth knowledge of Windows OS ‪PC imaging and configuration Backup and Recovery TCP/IP, Routers, WAPs, Wireless, and other networking devices Spyware / adware removal tools / antivirus programs Savvy with search engine techniques ‪Tech must be comfortable with all facets of PC, laptop hardware, setup and maintenance; including installation and configuration of hard drives, NIC's, printers, and other PC accessories. Experience with Mac is preferred, but not required Business/Enterprise experience highly desirable (not essential) Tech contractors are responsible for having their own tools and vehicle (including vehicle maintenance). We will cover expenses for gas in excess of 30 miles, and other site-related expenses. Job Duties Remote and Phone IT Support Answering IT Calls Documenting IT Tickets Onsite Helpdesk Support Incoming and Outgoing helpdesk support calls. Troubleshoot software, hardware, network issues & peripherals Network/Systems Administration (Business environment) Reinstallation of OS Removal of viruses/malware Software upgrades and installation PC Imaging and configuration Helping end users understand software Call clients' vendors for warranty and troubleshooting issues Work Experience 1-2 years in IT related field with technical problem resolutions. Education High School Diploma required

Pay:

$15.00 - $50.00 per hour

Benefits:

Flexible schedule

Work Location:

Hybrid remote in Monroe, LA 71201