Insight Global Keyword Location Search view all jobs PC Support Specialist I Moorestown, NJ Posted yesterday Apply Now Job Description Our client is looking for a Level I IT Support Specialist to provide both onsite and remote end-user support. This is a role supporting a growing environment following an acquisition. Candidate will be responsible for troubleshooting basic hardware, software, account access, and connectivity issues while serving as the first point of contact for users. This is a true "bread-and-butter" IT Support role with a heavy emphasis on customer service and communication. Level 1 IT support ~2,000 end users across multiple locations and remote users. 60% remote ticket support, 40% hands-on desktop support. Physical set ups/workstation set ups/printers Handles 20-30 tickets per day per technician. Core Responsibilities Troubleshoot O365, Active Directory, MFA, Outlook, VPN, login/access, and password reset issues. Resolve printer, scanner, monitor, and workstation issues. Set up desks, workstations, hardware, and cabling. Support onboarding and new user setup. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• 2-5 years experience as an IT Support, Desktop, End User Support specialist, etc,
• Active Directory experience
• Strong customer service and communication skills
• Experience with resolving printer, scanner, monitor, and workstation issues Apply Now Active Filters PC Support Specialist I Moorestown, NJ Clear All Powered By Cookie Policy We use cookies to improve your experience on our site.

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