Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Common Ground

Peer Warmline Specialist - CPRC or CPSS

Pay: $21/hr

Posted: 3 weeks ago

Location: Pontiac, MI (Remote)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/23/2026

Career Insights for Systems Support Specialist

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on national data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.

$67,553 / year median in the U.S.

-4% projected decline

Explore Career

Job Description

MDHHS Peer Support Specialist Certification (CPSS) or Peer Recovery Coach Certification (CPRC) Required Full-Time Shifts10:00 am

6:00 pm Sunday
Thursday6:00 pm
2:00 am Thursday
Monday Part-Time Shifts10:00 am
6:00 pm Friday
Sunday10:00 am
6:00 pm Saturday

•

Monday Base Pay:

$21 hourly About you: The ideal Peer Warmline Specialist is a strong, self-driven, dedicated individual who works fully remote providing peer support . If you are self-disciplined to work from home and wish to serve your peers, we invite you to apply!

About us:

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more. Day in the Life Login to helpline applications Accept incoming calls, chats and/or texts Support callers to develop their own coping skills and wellness plans Connect callers to the MiCAL crisis line, as needed Provide information on resources (i.e. homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.) Document each encounter while in-call Communicate with the Shift Supervisor and other MiCAL staff in order to receive or provide support Maintain high level confidentiality while performing all duties Perform other duties as assigned What you need to apply Permanent year-round Michigan residency High School Diploma or GED equivalent MDHHS Certified Peer Support Specialist Minimum 1 year paid work experience as a MDHHS Peer Support Specialist At-home high speed internet on a private network A private, HIPAA compliant, dedicated office space What makes us different Non-Profit mission-driven, person-focused environment Opportunity for professional growth Team oriented environment An organizational culture of mental and behavioral health support for all For your hard work Generous Paid Time Off Shift premiums Employer sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc) Competitive wages Our Mission Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone. Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.

Find out more at https:

//commongroundhelps.org Click this link to view the full job description: Peer Warmline Specialist (https://cghelps.sharepoint.

com/:

b:/s/HRJobDescriptions/ERS6pmcK35JJsZ36qtS7he0B8ERg0od_29kpYjcGlfiXXQ?e=vPvbpl)