Senior Support Engineer (L3) Contract to

Hire Auburn, Maine Location:

Auburn, Maine Type:

Contract to Hire Job #21012 Senior Support Engineer | Hybrid | Auburn, ME |

Pay Range:

$25-30/hour Depending on Experience | ProSearch is seeking a Senior Support Engineer (L3) for a hybrid opportunity in Auburn, Maine. We're looking for an experienced IT professional with strong skills in Microsoft 365, Windows Server, Active Directory, networking, cloud infrastructure, virtualization, and technical troubleshooting. This role is ideal for someone who enjoys solving complex problems, supporting diverse client environments, and serving as a trusted technical resource for both clients and colleagues. Unlike many in-house IT positions, this role offers exposure to a broad range of technologies, environments, and business challenges. Success requires strong technical expertise, excellent communication skills, and the ability to guide clients through critical issues with confidence and professionalism. Key Responsibilities Infrastructure & Systems Support Install, configure, administer, and troubleshoot Windows Server environments. Support Active Directory administration, permissions, file services, remote access, and backups. Troubleshoot server, infrastructure, and networking issues across multiple client environments. Microsoft 365 & Cloud Administration Administer Microsoft 365 environments, including Exchange Online, Teams, SharePoint, Intune, and Security & Compliance. Support Azure and AWS cloud environments. Manage enterprise email systems and mail flow configurations. Support Azure Virtual Desktop environments. Networking & Security Troubleshoot TCP/IP, VPN, firewall, DNS, wireless, and internet connectivity issues. Support SonicWall, Fortinet, and Ubiquiti firewall technologies. Work with routers, switches, VLANs, and network infrastructure. Apply security best practices including MFA, endpoint protection, EDR/XDR, phishing prevention, and threat management. Virtualization & Datacenter Technologies Support Hyper-V, VMware, backup systems, and high-availability solutions. Assist with disaster recovery and business continuity technologies. Support SQL Server and related infrastructure components. Required Qualifications 4+ years of experience supporting Microsoft Windows and Windows Server environments. 4+ years of Active Directory, Microsoft Exchange, or Microsoft 365 support experience. 4+ years of networking experience, including switching, routing, VLANs, VPNs, and firewalls. Experience supporting backup, recovery, antivirus, and server hardware technologies. Experience supporting Android and Apple mobile devices. Strong troubleshooting, documentation, and client communication skills. Ability to manage multiple priorities and take ownership through resolution. Preferred Certifications Microsoft 365

Certified:

Enterprise Administrator Expert Microsoft 365 Associate Certifications CCNA, CCDA, CCVP, or CCIE VMware Certified Professional (VCP) Network+ Security+ Project+ Why Consider This Opportunity? Hybrid work environment based in Auburn, Maine Exposure to a wide variety of technologies and client environments Opportunity to work across infrastructure, cloud, networking, security, and virtualization Collaborative team culture with ongoing technical learning and development

Compensation:

$25-$30/hour DOE If you're a Senior Support Engineer, Systems Engineer, Infrastructure Engineer, Network Engineer, MSP Engineer, or Level 3 Support Engineer, we'd like to hear from you. Apply through ProSearch to learn more. Salary Disclaimer The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. Compensation may also vary based on where a role is performed. Equal Opportunity Statement ProSearch is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to legally protected characteristics. All employment decisions are based on business needs, job requirements, and individual qualifications. #LI-DNI Apply to: Senior Support Engineer (L3)

Your Name:

Email Address:

Upload Resume File:

Upload Resume File:

… Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT. By submitting this application, you agree to our Terms of Service. You also consent to receive text messages from us using automated technology. Message and data rates may apply. Review our Terms of Service for more information. People looking for jobs should not put anything here. We are uploading your application. It may take a few moments to read your resume. Please wait! See All Jobs ProSearch is Maine's premier staffing and recruiting firm. Our job is to connect great people with great opportunities. Established in 1994, ProSearch helps Maine's top employers build their teams by recruiting just the right people - from temp/temp-to-hire, to IT consulting, to direct hire- for just the right positions. ProSearch is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.