Student Assistant
- IT Service Desk Support Technician (Bakersfield)
- Hybrid Bakersfield, CA Job Details Part-time $21
- $24 an hour 17 hours ago Benefits Work from home Qualifications Some college Computer operation Customer communication Purchase orders Computer Science Software Engineering Management Information Systems Inventory management IT asset management Computer literacy Laptop (troubleshooting support) Engineering Basic math Equipment installation Filing Equipment troubleshooting English Information Systems Windows Printer (troubleshooting support) Software installation Information security Databases Administrative experience Computer hardware Driving Customer support ticket management Computer Engineering Clerical experience Communication skills Entry level Information Technology Full Job Description With a team of scientists and other dedicated professionals, the Department of Conservation (DOC) administers a variety of programs vital to California's public safety, environment and economy.
The services DOC provides are designed to balance today's needs with tomorrow's obligations by fostering the wise use and conservation of energy, land and mineral resources. To learn more visit : https://www.conservation.ca.gov/ The Department of Conservation's Enterprise Technology Services Division (ETSD) is seeking to hire one motivated Student Assistant to join our team. This position offers students a valuable opportunity to gain hands-on experience in information technology while supporting staff who help power the department's technology services. As a Student Assistant, you will work closely with our Service Desk team and other IT professionals who support employees across the Department of Conservation. This role is ideal for students interested in careers in information technology, cybersecurity, networking, application development, enterprise systems, or any related field. Conditions of Employment This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause. Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department. UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI Student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week's notice. UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment. Prerequisites Must be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at one of the accredited colleges or universities on our affiliation list. To view our current affiliation list please paste the following URL into your browser: http://www.calinterns.org/wp-content/uploads/Affiliation_List.pdf Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students. Students declared major must match the major(s) listed in the job posting. Majors/Fields of Study Computer Engineering, Computer Information Systems, Computer Science, Cybersecurity, Information Technology, Management Information Systems, Software Engineering Work Schedule Flexible workdays and work hours, Monday
- Friday, between 8 AM
- 5 PM. The final work schedule will be determined by the supervisor. Additional Work Schedule Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday
- Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer). Compensation $21.00
- $24.
00 per hour Minimum Qualifications Basic knowledge of computers, including Windows operating systems, common software applications, and basic troubleshooting. Strong customer service and communication skills with the ability to assist users in a professional manner. Ability to learn new technologies quickly and follow technical instructions. Reliable, organized, and able to work independently as well as part of a team. Ability to maintain confidentiality and follow IT security policies when handling department systems and data. Preferred Qualifications Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Pursuing coursework in Information Technology, Computer Science, Cybersecurity, or a related field (preferred but not required). Duties and Responsibilities Assist other IT staff to ensure Department staff and business partners are provided with consistent, predictable and acceptable levels of system availability, security and functionality. This position requires the use of effective communication skills and the ability to read and write in English and do simple arithmetic computations. Answer the Service Desk phone and email; provide customer support and remote assistance via PC or telephone to users experiencing issues with desktops, laptops, printers, operating systems and software issues. Under close supervision, responds to the most straightforward requests for assistance, documenting or troubleshooting basic IT problems, forwarding more complex issues to senior level staff when appropriate. Utilizes the Service Desk's ticketing system to assign service requests to IT staff and track support calls. Assists IT staff in the setup, installation, configuration, deployment and maintenance of desktops, laptops, printers, PDAs, other peripheral devices and application software. Assists with receiving and surplusing of computer equipment; input purchase orders and inventory into various databases; assists in physical inventory of computer equipment. Open and date stamp various incoming service desk documents such as user administration forms, network access forms; scan documents and file. Participates in team meetings and training exercises. Photocopy various IT documents and distribute to staff as necessary. Performs other related duties consistent with specifications of the classification. Employee may be required to drive between offices to provide support as needed. Perform other administrative duties as assigned. Physical Requirements Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation. Ability to sit for periods of up to 4 hours and key at a computer for up to 4 hours at a time. Transport and move heavy objects. Working Conditions Work is performed in a hybrid environment. Students/Employees will be required to work according to the current UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home. Work in a high-rise building. Work in an open modular workstation in an air-conditioned office. Application Instructions Please complete all fields of the employment application. Include your educational history in the "Educational Experience" section and any employment history in the "Employment Experience" section of our application. In addition to your resume, please upload the following documents: Apply by: April 16, 2026
