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Technical Sales & Support Manager
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Telecom One, Inc.
Remote
$95,000 Salary, Full-Time
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Job Description
Technical Sales & Support Manager Telecom One, Inc. Brookfield, WI Job Details Full-time $85,000 - $105,000 a year 22 hours ago Benefits Health insurance 401(k) Paid time off Qualifications Customer communication Managing clients in a customer support role Bachelor's degree Attention to detail Full Job Description We are looking for a Technical Sales & Support Manager to provide expert technical support before and after the sale, assist with solution design, manage service orders and activations, and support customers with timely, accurate guidance. This role is ideal for someone who is technically strong, organized, customer-focused, and comfortable working with sales teams, customers, and service providers. What You'll Do Provide technical support for products and services during pre-sale and post-sale activities. Assist with quotes, proposals, solution design, and customer consultations. Manage service orders, installations, and activations from start to finish. Support customer issues, maintain documentation, and handle escalations. Work with service providers and review billing for accuracy. What We're Looking For Experience in technical sales support, technical account management, or customer-facing technical support. Strong knowledge of telecom, technology, or managed services environments. Excellent communication, problem-solving, and organizational skills. Ability to manage multiple priorities and work effectively across teams. Strong attention to detail and commitment to customer service. If you are a motivated technical professional who enjoys supporting customers, solving problems, and helping drive successful implementations, we encourage you to apply.