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Antioch University

Technical support - Undergraduate Studies Program - A. Erdynast [Work Study]

Entry-Level JobVerifiedNo experience needed

Career Insights for Technical Support Manager / Supervisor

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What they do

A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.

$60,046 / year median in the U.S.

-14% projected decline

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Job Description

Antioch University Technical support - Undergraduate Studies Program - A. Erdynast [Work Study] • Applicants must be enrolled students at Antioch University living in the United States•
Start Date:
8/10/2026
End Date:
6/30/2027
Number of Positions:
1 Hours per
Week:
10 hrs/1 student
Weekends Required:
No Evenings Required:
No Supervisor:
Albert Erdynast Alternate Supervisor:
Kathryn Pope This position allows for remote work
Yes/No:
Yes Percentage of time that could be remote (0-100%): 100% Method to assess remote work: tasks assigned Job Description Provide technical support during live online classes, including managing Zoom features such as screen sharing, breakout rooms, and displaying course materials. Populate, organize, and maintain course content in Brightspace, including classroom materials, announcements, and schedules. Serve as a point of contact for students by answering practical questions related to assignments, deadlines, course expectations, and syllabus requirements. Support instructor with classroom logistics to ensure smooth delivery of online instruction. Assist with monitoring class communications and facilitating a positive, organized learning environment. Assist with editing syllabi Qualifications Able to manage Zoom and playing DVDs during undergraduate classes. APA 7 style Does this position meet the definition of Community Service? No How to
Apply:
Attach a resume
Email:
aerdynast@antioch.edu
Position Type:
Work Study Department:
Undergraduate Studies Program