Description Be the reliable tech support our teams count on—when it matters most.

Schedule:

Monday - Friday, 12 am to 8 am, Weekend on call about every 12 to 14 weeks. The Technology Specialist After Hours provides entry-level technical support and monitoring during second and third shifts , helping ensure our systems remain reliable and our staff stay connected while serving communities where access to care matters most. This role supports end users through troubleshooting, system support, and timely responses to service desk requests in a collaborative, mission-driven environment. This is a great opportunity for someone who is beginning their IT career, enjoys solving problems, and wants hands-on experience supporting technology that directly impacts healthcare delivery and patient access—especially during off-hours when dependable support is critical. Key Responsibilities Monitor and respond to service desk tickets, calls, and emails during after-hours shifts Provide entry-level troubleshooting and resolution for hardware, software, and system issues Support end users both on-site and remotely, escalating issues as appropriate Assist with hardware and software installations, imaging, upgrades, and repairs Maintain accurate documentation, inventory, and service desk records Participate in weekend on-call rotation and support service level goals Education, Skills, Knowledge and Expertise High School/GED required Associate/Bachelor's degree in Computer Science or related field preferred

WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS

At least one (1) year experience preferred You'll be a great fit for this role if you: Enjoy troubleshooting and learning new technologies in a real-world environment Are calm, responsive, and dependable during evening and overnight shifts Communicate clearly and professionally with non-technical users Take pride in supporting teams that deliver essential services to rural communities Are eager to grow your IT skills while contributing to a mission that inspires hope and promotes wellness About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve. Our network includes Royal Oaks Hospital and Adapt of Missouri , allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri , a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization , it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us? Whether you're joining Compass Health Network or Adapt of Missouri , you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.

We offer:

Competitive Benefits Opportunities for career advancement Personal and professional development Licensure supervision Tuition reimbursement & scholarships Employee Assistance Program (EAP) Wellness program with Xponential access Generous paid time off and holidays National Health Service Corp loan repayment eligibility

•Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program , positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your Impact Whether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact—every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.