Tier 1 Technical Support and On-Site Engineer (part time) ThinkTech IT Woburn, MA Job Details Part-time | Full-time | Contract $21

• $24 an hour 1 hour ago Benefits Flexible spending account Happy hour Paid time off Work from home Flexible schedule Qualifications Teamwork Windows Attention to detail Computer hardware Desktop administration Full Job Description We Want YOU!

Great with troubleshooting computers for your friends and family, but would love to break into IT professionally? Looking for the perfect entry-level job as a recent college grad? Trying to switch gears and apply your customer service skills to something more technical? We're looking for YOU! About Us ThinkTech IT has been serving corporations nationally since 2018, providing IT Support such as technical helpdesk support, computer support and consulting to small, medium-sized, multi-location and national businesses. It's always been our goal to provide enterprise-level IT practices and solutions to every business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running. What are we looking for? ThinkTech IT is searching for a Level 1 Help Desk IT Engineer that's eager to learn and grow with our company.

Some awesome perks include:

Work from Home option Onsite Engineer shadowing Quick growth opportunity with working in Project Management roles Laid-back start-up culture No formal in-office dress code Drinks and Snacks Monthly happy hours where we ball out! Job Summary Installing, configuring, troubleshooting, and resolving issues on Windows 7/10 Assisting with virus infections, browser troubleshooting, etc. Proficient in troubleshooting issues with MS Office Suite 2010-19/ Office 365 including Excel, Word, and Outlook Experience in diagnosing and resolving various hardware and software errors Provide technical support via phone, e-mail, and text Installing, troubleshooting, and maintaining printers and other peripherals Effectively communicate with staff and customers with the utmost attention to detail Work independently or as part of a team Problem-solving; analytical and critical thinking Ability to translate detailed technical information into simple terms that non-technical customers can understand easily Ability to grasp complex concepts Excellent written and verbal communication skills Ability to multi-task in a fast paced environment Qualifications Up to 1 year of Service Desk or IT experience/ Internship Experience Previous work experience in customer service/ IT-related field Excellent customer service skills (people person!) Independent problem solver that keeps up-to-date with current technology We look forward to meeting you! ThinkTech IT, LLC is an equal-opportunity employer.' ' This Company Describes Its Culture as: Outcome-oriented

• results-focused with strong performance culture People-oriented
• supportive and fairness-focused Team-oriented
• cooperative and collaborative

Full Time Opportunity:

Yes Work Location:

One location Work Remotely Yes This Job Is Ideal for

Someone Who Is:

Dependable

• more reliable than spontaneous Adaptable/flexible
• enjoys doing work that requires frequent shifts in direction High stress tolerance
• thrives in a high-pressure environment

Job Types:

Full-time, Part-time, Contract Pay:

$21.00

• $24.

00 per hour

Benefits:

Flexible schedule Flexible spending account Paid time off

Experience:

On-Site Support:

1 year (Preferred)

Work Location:

In person