IT Support Technician

We are looking for an IT Support Technician to join a non-profit organization in North Charleston, South Carolina on a Contract assignment. This role will help prepare campus technology environments for the upcoming school term by supporting device readiness, classroom technology setup, and day-to-day technical needs across a large academic setting. The position is ideal for someone who enjoys hands-on support work, can manage tasks independently, and is comfortable working with a flexible schedule that typically concludes by late afternoon.

Responsibilities:

• Provide onsite technical support for campus devices and classroom technology, ensuring equipment is ready for staff and student use.
• Organize, track, and maintain inventory for laptops, tablets, carts, cabinets, displays, and related hardware across assigned areas.
• Perform basic device repairs and troubleshooting for equipment such as iPads, Chromebooks, projectors, smart boards, and other instructional tools.
• Prepare and configure machines for deployment, including imaging devices to required district specifications and applying necessary setup standards.
• Complete operating system and software updates, including Windows 11 upgrade activities, to keep systems current and functional.
• Assist with classroom-by-classroom technology preparation to support summer reset activities and campus readiness goals.
• Work with campus IT leadership and administrative staff to resolve support issues tied to front office operations and student data access needs.
• Support network-connected environments that include technologies such as Cisco and Meraki, escalating more complex issues when needed.