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Sanford Health

Clinical Applications Support Analyst - Radiant/Cupid

Career Insights for Application Support Engineer / Analyst

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What they do

An Application Support Engineer or Analyst provides technical support for software used at a company or within a business sector. Works as a part of an information technology team, with a specific focus on database management, programming or software platforms. May troubleshoot technical problems, assist new software users, or help to identify technology to improve a company's business performance.

$73,378 / year median in South Dakota

-15% projected decline

Explore Career

Job Description

  • Careers With Purpose
  • Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.
  • Facility:
  • Stevens Ctr
  • Location:
  • Sioux Falls, SD
  • Address:
  • 900 East 54th St N, Sioux Falls, SD 57104, USA
  • Shift:
  • 8 Hours - Day Shifts
  • Job Schedule:
  • Full time
  • Weekly Hours:
  • 40.00
  • Salary Range:
  • $26.00 - $41.50
  • Pay Info:
  • Pay starts at $26 and increases according to years of experience.
  • Department Details
  • Candidate will be part of a fast paced technology EMR team that supports Epic Radiant and Cupid modules. Candidate should be self-driven, able to work thru change efficiently and able to gather and analyze data independently.
  • Job Summary
  • Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice.
Use data to support clinical decision-making and identify desired outcomes. Clinical Applications Support Analyst will support Epic Radiant and Cupid applications. Clinical experience in radiology and/or cardiology preferred. Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms. Utilize Tier Two/high level of customer service while promoting and participating in the team approach. Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills. Training presentation techniques and skills. Proficient verbal and written communication skills and efficient use of Microsoft Office software. A positive attitude and superior customer service skills. Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems. A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.
  • Qualifications
  • Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.
Previous experience in Information Technology is preferred. Depending upon location, be licensed/registered/certified in a clinical field within Sanford's footprint. Information Technology (IT) certification should be obtained within six months of date of hire. IT certification must be completed within three attempts of certification testing. Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date. Renewal guidelines per discipline.
  • Benefits
  • Sanford offers an attractive benefits package for qualifying full-time and part-time employees.
Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
  • Req Number:
  • R-0274288
  • Job Function:
  • Information Technology
  • Featured:
  • No

Benefits

  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance
  • Dental Insurance