Description AGENCY:

County of Orange

POSITION

Desktop Support Technician

QUANTITY OF OPENINGS

1

LOCATION:

100% onsite at the buildings in Santa Anna (1400 South Grand Ave Santa Ana Ca.) Will go between a few buildings in downtown Santa Ana that are all within close proximity.

PLACEMENT TYPE

long term contract but this team will convert when they have full time openings

DOES THIS POSITION QUALIFY FOR OVERTIME OR IS THIS A STRAIGHT TIME CONTRACT?

qualifies for time and a half

TARGETED CONVERSION SALARY

unknown

EDUCATION AND EXPERIENCE REQUIREMENT

Associate's degree in a technical field such as computer science, computer engineering or related field required 2 -5 years experience required Knowledge of Windows OS Experience with desktop installation and configuration Experience troubleshooting desktop issues as well as mobile devices

INTERVIEW PROCESS

1 video zoom video interview with manager - possible second interview. Candidate must fully pass

AGS/ SAIC

compliance BEFORE starting; no extension will be allowed on this contract

DAY TO DAY ROLE

Looking for experienced Desktop Technician to support end users in Santa Ana, CA and

MUST HAVE VIP

experience and great customer service skills. Must have reliable transportation. Must have experience in OS refresh efforts and professional working experience with Windows 11 is a requirement. Must have corporate Desktop support experience troubleshooting hardware and software issues. these roles will be 100% Deskside support on site. This is NOT a Service Desk(call center) role. Looking for a candidate that has corporate Desktop experience; looking for someone that has worked with high level clients and can support in the VIP space. The main function of a systems support technician is to be responsible for the installation, configuration, and administration of Windows desktops.

Job Responsibilities:

Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts Support employees, both local and remote, with Desktop issues, account issues, access to various internal services Troubleshoot software issues on employees desktops/laptops Some off hours support for may apply

Qualifications:

Associate's degree in a technical field such as computer science, computer engineering or related field required 3 -5 years experience required Knowledge of Windows OS Experience with desktop installation and configuration Experience troubleshooting desktop issues as well as mobile devices Skills Desktop, Windows, Executive Support exp Top Skills Details Desktop,Windows Additional Skills & Qualifications Must have corporate Desktop support experience troubleshooting hardware and software issues. these roles will be 100% Deskside support on site. Looking for a candidate that has corporate Desktop experience; looking for someone that has worked with high level clients and can support in the VIP space. The main function of a systems support technician is to be responsible for the installation, configuration, and administration of Windows desktops.

Job Responsibilities:

Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts Support employees, both local and remote, with Desktop issues, account issues, access to various internal services Troubleshoot software issues on employees desktops/laptops Some off hours support for may apply

Qualifications:

Associate's degree in a technical field such as computer science, computer engineering or related field required 3 -5 years experience required Knowledge of Windows OS Experience with desktop installation and configuration Experience troubleshooting desktop issues as well as mobile devices Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Santa Ana, CA. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Santa Ana,CA.

Application Deadline This position is anticipated to close on Sep 4, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.