IT Desktop Support Memphis, Tennessee On-Site Description Mon-Fri

• 7:30-4:30 Are you interested in a full-time career with a Fortune 100 award-winning company?

We are currently seeking a motivated and focused individual in Memphis, TN! You will be part of a team using your experience to provide desktop tech support to other team members. Regular day shift hours and great benefits. Key Responsibilities Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, FedEx Software Installing Printer drivers, IP Printing/Cloud Printing OneDrive Setup and migrations w/ OneNote Cloud Sharing Attempt Data Recovery on failed systems Troubleshoot Encryption issues Troubleshoot Password issues MacOS troubleshooting, applying OS updates, encryption, and Office for Mac 2016 for employees using iPlanet and O365 Mac

LAN / WAN

connectivity troubleshooting Network Troubleshooting task Diagnose cabling issues Network port connectivity verifications Locating rogue networking devices Networking component swapouts (Router, Switch, WAP) Requirements High school diploma or GED equivalent

• required. Skills and Knowledge
• IT Desktop Support Ability to utilize NetDB to perform port assignments Customer Communication Skills Ability to maintain composure with challenging customers Able to direct customers to correct support groups Time and resource management Workload Prioritization Education and Experience
• IT Desktop Support Education High School Diploma or GED Benefits & Pay Starting pay: $25.

00 per hour

Schedule:

Daytime (7:30 AM

• 4:30 PM), Monday‑

Friday Benefits:

comprehensive healthcare, 50 % dental reimbursement, and $25,000 life‑insurance coverage provided at no cost to the employee Apply Now Have a question? Contact us .