IT Support Specialist -

Academic Technology & Simulation Labs Date Posted:

3 October 2026

Closing Date:

November 2, 2026

Recruiter:

Chamberlain University Location:

Springfield, Tennessee Salary:

USD64,000

to

USD76,000

Job Type & Industry:

Data, Ai & Technology >

Ai & Technology Governance, Technology Risk, Technology, IT & Telecoms Contract Type:

Permanent Job Reference:

3002562875-2 Apply for this job now Job Description Chamberlain University seeks an IT Tech & Simulation Support Specialist to support instructional technology and simulation labs for nursing and healthcare programs. In this student-centered, mission-driven environment, you'll install, configure, and maintain PCs, AV systems, and simulation equipment; troubleshoot hardware, software, and network issues; and support LMS and classroom technologies. Collaborate with faculty and staff to ensure reliable, high-quality learning experiences, train users on tools and systems, and contribute to continuous improvement of academic technology and simulation operations. Responsibilities Provide technical support for PCs, software, networks, and AV systems used in classrooms and labs. Install, configure, and maintain simulation lab equipment and related software. Support and troubleshoot learning management systems and instructional technologies. Respond to help desk tickets, diagnose issues, and resolve or escalate as needed. Train faculty, staff, and students on the use of academic and simulation technologies. Perform routine maintenance, updates, and testing of IT and simulation systems. Collaborate with academic and operations teams to ensure reliable learning environments. Document procedures, configurations, and troubleshooting steps. Support technology setup for classes, labs, and special events. Follow IT security, privacy, and compliance standards in all support activities. Required Skills Technical support Simulation lab technology Learning management systems (LMS) Windows and mac OS administration AV equipment setup and troubleshooting Network troubleshooting Ticketing systems Hardware and software installation User training and documentation IT security best practices