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T
TEKsystems
IT Field Services Technician
Career Insights for Technical Support Engineer / Analyst
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Based on Texas data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$53,490 / year median in Texas
+4% projected growth
Job Description
IT Field Services Technician Location:
Carrollton, TX (Onsite)Travel:
Up to 80% travel, primarily throughout DFW and neighboring states Required Qualifications + 5+ years of IT Support, Field Services, Desktop Support, or Infrastructure experience + Strong Windows troubleshooting and networking fundamentals + Experience with Windows Server, Active Directory, DNS, and DHCP + Experience supporting Windows 11 and macOS environments + Hardware deployment, installation, and troubleshooting experience + Strong customer service and documentation skills + Ability to travel frequently and provide occasional after-hours support + Valid driver's license Preferred Qualifications + CompTIA A+, Network+, or ITIL certifications + VMware or Hyper-V experience + Experience supporting healthcare, dental, or multi-site environments Responsibilities + Provide onsite IT support across multiple locations + Troubleshoot and resolve desktop, server, network, and infrastructure issues + Install, configure, and support PCs, Macs, servers, and peripherals + Support Active Directory, DNS, DHCP, and Windows Server environments + Conduct onsite technology assessments and recommend improvements + Serve as an escalation point for complex technical issues + Document solutions and support activities What We're Looking For A technical generalist who enjoys solving complex problems, working independently, and supporting a wide variety of technologies. Ideal candidates have strong troubleshooting skills, networking knowledge, and experience supporting users across multiple locations. Job Type & Location This is a Contract to Hire position based out of Carrollton, TX. Pay and Benefits The pay range for this position is $33.00 - $34.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Carrollton,TX.