Salary Confidential

Position range in Central Texas $18.91 - $28.95 Per hour Technical Product Repair Specialist

LAERDAL MEDICAL CORPORATION

Occupation:

Medical Equipment Repairers

Location:

GATESVILLE, TX - 76528

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift

Posted:

09/25/2026

Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Work onsite all of the time

Updated:

09/28/2026

Expires:

10/25/2026

Job #: 17073156

Job Requirements and Properties

Help for Job Requirements and Properties. We Hire Vets

Employers whose workforce is composed of at least 10 percent military veterans are eligible to receive a "We Hire Vets" employer recognition decal to proudly display on their storefront, an decal. Work Onsite

Full Time Education

2 Years at College or a Technical or Vocational School Experience

12 Month(s) Schedule

Full Time Job Type

Regular Duration

Permanent Employment Hours

40 Hours Per Week Shift

Day Shift Public Transit

Available Benefits Help for . The Technical Product Repair Specialist plays a vital role in repairing, troubleshooting, and maintaining Laerdal's industry leading medical simulation products. This hands-on technical position is responsible for diagnosing hardware and software issues, ensuring all products meet quality standards, and delivering timely and effective repair solutions for customers. The role also includes managing incoming and outgoing repair shipments, documenting work accurately, and collaborating with internal teams to support new product testing and continuous improvement. This position is ideal for individuals with strong technical aptitude, problem-solving skills, and a commitment to providing high-quality service.

Responsibilities:

Product Repair & Technical Support Repair, calibrate, and maintain medical devices and simulation equipment.

Diagnose and resolve hardware, software, and networking issues.

Perform quality testing to ensure repaired products meet performance standards.

Support warranty and nonwarranty service needs and assist with new product testing. Customer Communication & Service Provide clear updates to customers on repair status, diagnostics, and shipping.

Generate quotes for outofwarranty repairs and manage timely followup.

Deliver service aligned with Laerdal Values and strong customer satisfaction. Repair Workflow & Documentation Log and track repair cases in the ERP system, prioritizing and escalating as needed.

Maintain accurate repair records, inventory documentation, and cycle counts. Shipping, Receiving & Inventory Receive, inspect, and document incoming repairs and materials.

Organize, label, and store inventory in designated areas.

Prepare outbound shipments and follow standard receiving and confirmation procedures.

Requirements:

Minimum of 1-year experience in a technical support/computer repair environment preferred

2-year technology degree and post school experience preferred

Computer networking experience/knowledge

Strong computer literacy skills (Microsoft platform) with an emphasis on software knowledge, installations and use.

Strong customer service-oriented attitude along with excellent telephone presence

Excellent verbal and written communication skills

Ability to lift, carry, and move equipment or packages up to 40-50 lbs.

Ability to stand for extended periods while performing repair tasks.

Ability to operate power tools and testing equipment required for diagnostics, repair, and assembly.

Laerdal Medical Benefits Include:

Generous PTO & Holidays

Comprehensive Medical, Dental, and Vision

HSA & FSA

Account Options, with employer HSA contribution

401k with Employer Match & Profit Sharing

Tuition Reimbursement

Wellness Reimbursement Program

Professional Development Opportunities

Pet Insurance

Subsidized Cafeteria in TX based office Please note that this range does not include any other compensation or benefits that an individual may be eligible for. The salary offered depends on a variety of factors, which may include, but not limited to; the qualifications of the individual applicant for the position, location, level of education attained, and/or professional certifications, years of relevant experience, special skills, etc. Laerdal Medical Corporation is committed to provide equal employment opportunities to all applicants and employees without regard to race, color, citizenship status, religion, sex, sexual orientation, gender identity, martial status, age, genetic information, status as an individual with a disability, status as a protected veteran or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.