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CN
Computer Network Group
Computer Technician
Entry-Level JobVerifiedNo experience needed
Career Insights for Help Desk Technician / Analyst
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Scorecard
Based on Texas data
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What they do
A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.
$49,736 / year median in Texas
+4% projected growth
Job Description
Computer network technician
- setup pc's
- maintain network connections
- support users
Job Type:
Full-time Pay:
$14.00- $18.