Assess and document Computer requirements Document inbound and outbound hardware inventories. Troubleshoot computer and medical hardware issues and building medical equipment to spec and repair equipment Repair and prepare laptops, tablets, monitors, IP camera's and other related items Load software and configure equipment for field usage Clean and prepare equipment for shipping and storage Provide technical assistance and support for incoming queries and issues related to Medical kits, tablets, camera's Bluetooth and software related issues. Respond to queries within service desk platform and Qliq. Keep detailed maintenance log Work with end users to identify and deliver required PC service levels Receive and respond to incoming calls and or emails regarding Medical kits and/or hardware problems Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and hotspot routers. Follow up with customers to ensure the issue has been resolved. If necessary, Liaise with third-party support and PC equipment vendors Advanced Soldering skills Basic understanding of 3D printing Be able to troubleshoot on-site at client offices to diagnose and repair broken equipment quickly and under pressure Track and manage equipment parts inventory and keep inventory stock up to par Proficiency with power tools including drills, saws, and electric knives Be able to break down complex troubleshooting steps and technical language in a way that is digestible for doctors and clients with little or no technical knowledge Preferred Qualifications Experience in mechanical repairs and bench test equipment Create and maintain CortiCare asset inventory and moving items.

Job Type:

Full-time Pay:

$25.00 - $28.00 per hour

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person