We are looking for an IT Technician to support a rapidly expanding user environment in Houston, Texas. This Contract position focuses on delivering hands-on technical assistance for end users, including workstation setup, account support, and day-to-day hardware troubleshooting in a fully onsite setting. The role offers a flexible schedule within business operating hours and may require evening assistance and travel to multiple company locations.

Responsibilities:

• Provide onsite technical support for employees by diagnosing and resolving desktop, laptop, and peripheral issues.
• Set up equipment and system access for incoming staff to ensure a smooth onboarding experience.
• Handle user account assistance such as password support and basic access-related requests.
• Install, configure, and maintain computer hardware and associated devices across the organization.
• Travel to various company sites as needed to deliver in-person IT support, with travel potentially reaching 50% of the role.
• Support daily operations during core business hours and assist with occasional after-hours technical needs.
• Monitor and address end-user issues in a fast-growing environment with increasing support demands.
• Collaborate with other technicians to maintain reliable service coverage across multiple locations.