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iClassPro Inc
Mobile App Coordinator
Entry-Level JobVerifiedNo experience needed
Career Insights for Technical Support Manager / Supervisor
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Scorecard
Based on Texas data
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What they do
A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.
$63,759 / year median in Texas
-8% projected decline
Job Description
Mobile App Coordinator iClassPro Inc Longview, TX Job Details 14 hours ago Benefits Visa sponsorship Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Qualifications Customer records maintenance Email customer support Smartphone (troubleshooting support) Phone communication Account troubleshooting Incident Escalation Managing clients in a customer support role Customer engagement Customer support Technical support via email Escalation handling Communication skills Entry level Mobile devices Customer data entry Full Job Description Join the Team Behind the World's Leading Class Management Software! About the Role Are you tech-savvy, people-focused, and passionate about helping clients succeed? We have an amazing entry-level opportunity for an energetic and detail-oriented Mobile App Support Representative to deliver exceptional client experiences. What You Will Do Assist customers with branded app setup, navigation, and troubleshooting Respond to support inquiries via phone, email, and chat Resolve login, account, payment, and app performance issues Provide friendly, professional, and solution-focused customer service Escalate advanced technical concerns when necessary Maintain accurate records of customer interactions and resolutions Help improve customer satisfaction and overall app experience What You Bring Excellent communication and interpersonal skills Strong problem-solving and multitasking abilities Comfortable using smartphones, apps, and digital platforms Positive attitude with a customer-first mindset Previous customer support experience in a tech environment preferred What We Bring We believe in taking care of our people. Generous PTO because work-life balance matters Comprehensive health benefits including medical, dental, vision, and more! 401(k) contribution to help you plan for your future Fun company events that connect our team Career growth opportunities in a thriving, purpose-driven company Who We Are At iClassPro , we're more than just a software company — we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.
Our class management platform powers thousands of youth activity centers worldwide , helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025! We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.
All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application. iClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We will not participate in
Our class management platform powers thousands of youth activity centers worldwide , helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025! We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.
All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application. iClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We will not participate in