Omnisharp develops and supports precision robotic knife-sharpening systems for meat-processing operations. Our technology helps customers improve knife consistency, reduce injury risk, protect yield, and keep a mission-critical process running reliably. We are seeking a multidisciplinary engineer to sustain an established industrial robot product throughout its operating life. This role sits at the intersection of engineering, product support, and field service: diagnosing difficult performance issues, identifying recurring failure patterns, leading corrective-action testing, and converting technical lessons into reliable designs and clear service knowledge. The position is focused on uptime and product reliability.

Duties and Responsibilities:

Serve as an engineering escalation point for complex mechanical, electrical, controls, robotics, and system-integration issues that cannot be resolved through standard support procedures. Work with internal teams to diagnose faults, identify safe recovery actions, and return equipment to production as quickly as practical. Analyze service history, component failures, machine data, and field observations to identify product failure trends, systemic risks, and high-value reliability improvements. Lead structured root-cause investigations using evidence, reproducible testing, and disciplined documentation; distinguish symptoms from underlying causes. Develop design-change proposals when warranted, including problem definition, risk assessment, expected benefit, test plans, validation criteria, and implementation recommendations. Plan and execute bench, machine, and field tests; summarize results and recommend corrective or preventive actions. Create and maintain technical reference material, diagnostic procedures, repair guides, troubleshooting trees, service bulletins, and knowledge-base articles. Capture product knowledge so recurring problems can be solved faster and safely by the broader support organization. Participate in a rotating after-hours on-call engineering escalation schedule. Travel to customer facilities when hands-on engineering support is needed; travel is normally less than 15%, with greater travel possible in exceptional circumstances.

Technical Scope:

The successful engineer will be comfortable moving across disciplines and tracing interactions among: Mechanical assemblies, tooling, bearings, actuators, pneumatics, guarding, and wear components Electrical wiring, sensors, motors, drives, safety devices, control panels, and power distribution Industrial robots, PLC/control logic, HMIs, motion systems, machine vision, and industrial communications Windows IoT and LabVIEW-based applications at the system-utilization and bug-identification level; software development is not part of this role Service procedures, spare parts, machine configuration, maintainability, and field-repair practices

Ideal Candidate :

Approximately 3-8 years of relevant experience in sustaining engineering, product support engineering, field engineering, reliability engineering, mechatronics, industrial automation, robotics, or a closely related environment. A bachelor's degree in industrial, mechanical, electrical, mechatronics, robotics, manufacturing, or a related engineering discipline—or equivalent practical experience demonstrating the required engineering judgment and breadth. Hands-on troubleshooting experience with integrated industrial equipment containing mechanical, electrical, controls, robotics, and computer-based subsystems. A disciplined approach to root-cause analysis, failure-trend analysis, test planning, verification, and evidence-based decision-making. Ability to read and navigate mechanical CAD models and drawings using SolidWorks or eDrawings; CAD design proficiency is helpful but not required. Excellent professional English communication skills, including the ability to write concise, accurate, audience-appropriate technical documentation. Demonstrated experience creating technical references, repair procedures, troubleshooting guides, service documentation, or knowledge-base content. Calm, practical judgment during urgent escalations and the ability to balance speed, safety, production impact, and long-term reliability. Strong collaboration skills and a small-company mindset: willing to work across functions, take ownership, share knowledge, and contribute wherever the product and team need support.

Job Type:

Full-time Pay:

$80,000.00 - $110,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): What are you looking for in a new job? What interests you about this position?

Education:

Bachelor's (Required)

Experience:

mechanical: 1 year (Preferred) engineering: 2 years (Required)

Language:

Spanish (Preferred)

License/Certification:

Driver's License (Preferred) Willingness to travel: 25% (Preferred)

Work Location:

In person