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TI
Tomball ISD
Computer Technician -Technology - 2026-2027 School Year
Entry-Level JobVerifiedNo experience needed
Career Insights for Help Desk Technician / Analyst
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What they do
A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.
$49,736 / year median in Texas
+4% projected growth
Job Description
Computer Technician
- Technology
- 2026-2027 School Year Tomball ISD TECHNOLOGY
SERVICES
- TOMBALL, Texas This job is also posted in Tomball ISD Job Details
Job ID:
5895544Application Deadline:
Posted until filledPosted:
YesterdayStarting Date:
Immediately Job DescriptionPrimary Purpose:
Provide Tier I technical support for all Technology systems and services at a campus or district wide. Actively engage in actions that contribute to the overall mission and strategic plan of Tomball ISDQualifications:
Education/Certification- High school diploma or GED required. College Degree in a Technology related field preferred.
- A+ certification or other relevant certification preferred. Special Knowledge/Skills
- Strong verbal and written communication, interpersonal, and telephone etiquette skills.
- Ability to provide technical support to an assigned campus or location.
- Working knowledge of implementing and maintaining software/hardware technologies.
- Working knowledge of network configurations, topologies, and installation.
- Ability to properly diagnose and repair enterprise technology equipment.
- Ability to properly configure and troubleshoot enterprise applications.
Major Responsibilities and Duties:
- Provide Tier I support for all district technology systems at the campus/department level as well as district wide.
- Assist in the design, development, implementation, and support of technology systems district-wide.
- Provide regular updates and status reports to the appropriate supervisor.
- Complete a written record of every service call.
- Contribute to an accurate inventory of all Technology systems and services in use district wide.
- Perform other duties as assigned by your supervisor.