We are looking for an experienced Senior Desktop Support Specialist to support a short-term, one-week Contract assignment in American Fork, Utah. This role focuses on evaluating workstation readiness, standardizing device setups, and improving endpoint compliance across the environment. The ideal candidate brings strong systems administration and desktop support experience, with the ability to work independently while documenting outcomes clearly and accurately.

Responsibilities:

Review more than 100 workstations to capture device specifications, operating system details, configuration status, domain connectivity, and management enrollment. Establish and apply a consistent workstation standard to promote uniform configuration across the environment. Perform Windows 10 to Windows 11 upgrades on eligible devices and identify equipment that does not meet upgrade requirements. Connect devices to the corporate domain and verify proper access and alignment with organizational standards. Configure and assign the appropriate user or device profile for each workstation based on deployment needs. Enroll endpoints into Microsoft Intune and confirm successful management registration. Resolve setup issues and lingering configuration problems discovered during the engagement. Record each device's condition before and after service, including exceptions, unresolved issues, and hardware recommended for replacement. 5+ years of experience in systems administration, desktop support, or a related IT infrastructure role. Hands-on experience with Active Directory and Windows domain environments. Strong working knowledge of Windows 10 and Windows 11 administration and support. Practical experience enrolling and managing devices through Microsoft Intune. Ability to troubleshoot workstation configuration issues efficiently and accurately. Familiarity with hardware assessment and identifying upgrade eligibility for endpoint devices. Strong documentation skills with the ability to track device status and report exceptions clearly. Technology Doesn't Change the World, People Do. ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .